From a traditional property business to a boutique digital experience
PLS Group already had an online presence, but their website didn’t accurately reflect the quality and breadth of their services.
The homepage relied heavily on a single hero section with limited user pathways, making it difficult for visitors to understand the company’s expertise, navigate the services offered, and build trust with the brand.
The challenge was to transform their digital presence into a boutique property experience that would communicate professionalism, increase engagement and generate enquiries.
Before (old web)
Old web
Key opportunities identified
Limited service visibility
Weak information hierarchy
Lack of trust-building elements
Minimal user journey
Inconsistent visual experience
Limited lead generation opportunities
After (new web)
Current web
Project goals
Position PLS Group as a boutique real estate consultancy
Improve service discoverability
Create a clearer user journey
Build trust through design and content
Increase enquiries and direct contact requests
Deliver a responsive experience across all devices
Building a digital experience designed to convert
The new website was designed to guide users through the company’s services, improve navigation and establish trust through thoughtful visual design, clear messaging and strategic calls-to-action.
The objective was to refine and modernize PLS Group’s existing visual language while maintaining brand recognition. This included redesigning the logo, refining typography, improving visual hierarchy and developing a more cohesive and premium digital presence across all touchpoints.
Before
After
"Since the redesign, we've seen a real shift — more enquiries, better-qualified leads, and deals that actually close. For the first time, clients arrive already understanding what we do and ready to move forward."
– Barbara, Founder of PLS Group
– Social Media
Extending the experience beyond the website
To ensure consistency across digital channels, a collection of social media visuals was created to reinforce the brand identity and support marketing communications. The objective was to maintain a cohesive visual experience across every customer touchpoint.
– Social Media
Extending the experience beyond the website
To ensure consistency across digital channels, a collection of social media visuals was created to reinforce the brand identity and support marketing communications.
The objective was to maintain a cohesive visual experience across every customer touchpoint.